Privacy Policy

Sunbeat Entertainment ("we," "us," or "our") operates the Sunbeat Events platform, a talent management service connecting musicians and performers with live music engagements. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By creating a profile, accepting an event invitation, or using our services, you consent to the practices described in this Privacy Policy.

We collect information you provide directly when you sign up or complete your onboarding profile, including:

• Full name, email address, and phone number
• Mailing address (street, city, state, ZIP, country)
• Instruments, genre specializations, and performance notes
• Dietary restrictions and emergency contact information
• Vehicle information (type, year, make, model, color, license plate, state)
• Payment method details (Zelle, bank account and routing numbers, W9 form)
• SMS consent and communication preferences

We also automatically collect technical data such as device type, access times, and usage activity when you interact with the platform.

We use the information we collect to:

• Create and manage your musician profile and account
• Send event invitations, reminders, schedule updates, and booking confirmations
• Process payments and maintain tax records (including W9 forms)
• Coordinate logistics such as venue details, call times, and vehicle information
• Communicate with you about your events, payments, and account-related matters
• Comply with legal, tax, and contractual obligations

Sunbeat Entertainment collects mobile phone numbers and messaging consent information from users who voluntarily provide their information during account registration. This information is used to send account-related communications, including verification codes, event invitations, booking confirmations, schedule updates, payment notifications, cancellations, and other important account alerts.

Message frequency varies depending on account activity. Message and data rates may apply.

Sunbeat Entertainment does not sell, share, or provide mobile phone numbers or SMS consent information to third parties or affiliates for marketing or promotional purposes.

You can opt out of SMS messages at any time by replying STOP to any message, or by contacting us. See our SMS Terms for full details.

We do not sell your personal information. Mobile information and messaging consent data are not shared with third parties or affiliates for marketing or promotional purposes. We share information only:

• With service providers who help us operate the platform (e.g., hosting, payments, email/SMS delivery) under appropriate confidentiality obligations, and never for marketing or promotional purposes
• To comply with legal obligations, court orders, or to protect our rights and safety
• In connection with a merger, acquisition, or sale of our business assets

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment details and W9 documents are stored securely and access is restricted to authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your profile and related records for as long as your account is active and as needed to provide our services, comply with legal and tax recordkeeping obligations, and resolve disputes.

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, and to withdraw consent for communications. To exercise these rights, contact us using the details below.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date. Material changes will be communicated through the platform or by email/SMS where appropriate.

If you have questions about this Privacy Policy or your personal information, please contact Sunbeat Entertainment through the support channels provided within the platform.